Regardless of whether you own a fast food restaurant, a lawyer firm or a taxi service, you are bound to come across workers who are tardy for their shift. The following is a compilation of the best methods used to cure punctuality issues at the workplace.
Whether you own a large organization or run a small-to-medium sized company, your business performance is at stake if you have disappearing workers, workers who do not carry their weight around the company and workers who keep showing up late because of some ill-fate-driven reason (e.g. my cat died, again).
Productivity levels will drop due to inconsistent man power, communications will break down and tensions will rise between your punctual workers and the slackers. No employee wants to work under a business that can’t even keep their workers disciplined, so you may pretty soon find out that your employee turnover rate will continuously rise if you choose to do nothing about the problem.
1. Lead by Example
The culture of attending work on time should be an encouraged tradition at the work place. This means that everyone from the upper management to the tea lady should all clock in right on time. This method forces peer pressure unto the rest of the employees, forcing them to psychologically register that being late is socially unacceptable in the workplace.
2. Solve it on the First Day of Work
The moment you initiate a new worker into your business, make sure that he or she understands that the company takes a very serious view on punctuality. As oral agreements are not as binding, get the policy printed out in black and white and get your new employee to sign it as a show of commitment.
3. Find Out Why
No human is born perfect and the truth of the matter is that your employee is bound to arrive at least one day late to work. Before you start thinking about pay cuts and deductions of annual bonuses, have a talk with the employee and find out what the problem is. If there was a death in the family or if your employee really was bedridden with sickness, have them bring in solid evidence such as an obituary or a medical note from the doctor.
4. To Punish or Reward
The rule of thumb is that an employee that makes severe mistakes at work should be given two warnings before their job is put on the line. After all, why keep a worker that is not helping you make any money? Bosses and managers can also consider slashing their salary, bonuses and employee benefits as well whereas other business owners take a more positive approach by rewarding employees who are consistently early with cash, prizes or a holiday trip.
5. Play Fair
So you might really like some of your employees more than you like others on your team. Part of being a member of the upper management level means that you need to be wise enough to separate work from personal matters, and that means not showing any favoritism to anyone in particular. If your favorite person at work arrives late without a valid excuse, make sure that he or she understands that they will also receive the same punishment as the other workers.
6. Seek Technological Help
Busy businessmen and those who would like to implement minimum HR work can install attendance software at the workplace such as the UBS Time Attendance software (available at www.fingertec.my). This means that they can go about running the entire company while the software monitors the employee attendance and provides managers with a detailed analysis on late attendance and is also capable of organizing the monthly duty rooster.